shining rock the real story

Dedicated to revealing the facts you won't hear from the sales pitches of Pulte or Shining Rock Development

Thursday, June 30, 2005

Pulte the mendacious

Presenting the 5 most prominent prevarications propagated by >Pulte Homes of New England, LLC

1. The statement:
Nothing more benign that what's on the plan will ever be built behind your unit.

The reality:
Not sure if this really is a reality, because we're between two organizations whose statements sometimes can't be verified. At any rate, let's take a shot at reality: >Shining Rock Development, LLC says Pulte Homes of New England, LLC has always known about the features. Pulte denies it - who knows which, if either is telling the truth?

2. The statements:
All the townhomes in the Fairways at Shining Rock have sensors on the lights on the garage because a) the town of Northbridge required it and b)it's way Pulte builds all townhomes.

The reality:
The Town of Northbridge was concerned about the poor lighting in the development. The poor lighting is the result of Shining Rock Development, LLC's not getting the street lights in. Pulte Homes of New England, LLC apparently reached a compromise with the Town that allowed light from the homes to substitute, then told residents it was a requirement. The compromise was necessary for Pulte to get certificates of occupancy, a necessity in order to sell the homes.

3. The statement:
The grass behind all the townhomes will be taken care of by the landscapers who cut the yard. They'll use sprinklers to water the grass.

The reality:
According to the management company, this was never, ever part of the agreement with the landscape company.

4. The statement:
Our developments in other areas are spotless. It's Fred (Shining Rock Development, LLC) who's the problem. He's not holding up his end.

The reality:
If Pulte Homes of New England, LLC really is interested in maintaining it's supposedly high site standards, it could take care of the site itself and seek redress from the developer.

5. The statement:
If you have any problems, just call Customer Service. They will get a message to the Customer Care department, who will be right out to take care of it for you.

The reality:
There are 3 documented incidents that I know of where a resident never got a call from a Pulte rep after calling the Customer Service number.

Where reality diverges from the presentation, something is amiss.........

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